LEGAL

Privacy Policy

Last updated: 2 August 2026

Lighthouse Bed and Breakfast Ltd, of The Lighthouse, Tytherington, Frome, BA11 5BW, is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

When you make an enquiry, book a stay, or contact Lighthouse Bed and Breakfast Ltd, the following may be collected:

• Your name, email address, phone number and postal address
• Booking details, including arrival and departure dates and room preferences
• Payment information, processed securely by our payment and booking providers
• Any information you provide in messages sent through our contact form

How we use your information

We use your data to process and manage bookings, respond to enquiries, take payments, meet legal and accounting obligations, and, where you've agreed, send occasional updates about Lighthouse Bed and Breakfast Ltd. We do not sell your personal data to third parties.

Sharing your information

We share data only where necessary — with booking platforms (such as Booking.com) used to process reservations, payment processors, and services that help run the website (such as hosting and email providers). These providers are required to keep your data secure and use it only for the services they provide.

Cookies

Our website uses cookies to improve your experience. Full details are set out in our Cookies Policy.

How long we keep your data

We retain booking and guest records for as long as necessary to fulfil the purposes above and to meet legal, tax and accounting requirements, typically no longer than seven years.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Ask Lighthouse Bed and Breakfast Ltd to correct or delete your data
• Object to or restrict how we use your data
• Request a copy of your data in a portable format

To exercise any of these rights, contact Lighthouse Bed and Breakfast Ltd at contact@lighthousebedandbreakfast.co.uk. If you're unhappy with how we've handled your data, you also have the right to complain to the Information Commissioner's Office (ICO).

Contact Lighthouse Bed and Breakfast Ltd

If you have questions about this policy or how we handle your data, please write to Lighthouse Bed and Breakfast Ltd at Tytherington, Frome, BA11 5BW, or email contact@lighthousebedandbreakfast.co.uk.